Turkish Airlines Headquarters

  • Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye
  • +90 212 463 63 63
  • 08:30–17:30 or 09:00–18:00
  • https://www.turkishairlines.com/

Turkish Airlines began its journey in 1933 when it was established as the ‘State Airlines Administration’ with a fleet of only five aircraft. In 1947, the airline achieved its first international milestone with a flight from Istanbul to Athens. It was later officially renamed Türk Hava Yolları (Turkish Airlines) in 1956. Starting from humble beginnings under the Ministry of National Defense, it has evolved into a global aviation industry over the past 90 years. 

Now, Turkish Airlines headquarters serve as the central administrative hub for major corporate and operational activities. From this location, key departments oversee airline planning, operational coordination, and strategic developments that assist the airline’s network. 

Key Overview: Turkish Airlines Head Office

The Turkish Airlines Head Office is located in the General Management Building on the grounds of Atatürk Airport in Yesilkoy, Istanbul, Turkey. As a primary office, it is responsible for high-level management of the entire airline. The headquarters oversees overall strategy, manages finances, and supervises key departments, including marketing, human resources, and operations.

Beyond corporate tasks, the office plays a vital role in maintaining the airline’s global presence by collaborating on making strategic decisions, from fleet expansion to the development of passenger services. Flyers seeking information about the head office can find it below.

Turkish Airlines Headquarters AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye
Turkish Airlines Headquarters Contact Number+90 212 463 63 63
Fax+90 212 465 21 21
Operating HoursMonday–Friday, 08:30–17:30 or 09:00–18:00
Email Address
Websitehttps://www.turkishairlines.com/
Main HubIstanbul Airport (IST)

Social Media Handles of Turkish Airlines

Map of Turkish Airlines Corporate Office

Visitors looking for the Turkish Airlines Corporate Office can use the map below. It shows the office location, nearby landmarks, and the surrounding area to help commuters easily find the right destination.

Reviewing the map in advance can help them plan their route and choose convenient transportation options before arriving at the office.

Travel Distance and Transportation

The nearest airport to Turkish Airlines headquarters is Atatürk Airport (ISL/LTBA) in Yeşilköy, Istanbul, where the General Management Building is located; it is now mainly used for private and cargo flights. Although Istanbul Airport (IST) is the primary hub for passenger flights, the company’s head office is situated on the grounds of Atatürk Airport.

  • Distance from Airport: Istanbul Airport (IST) is the nearest operational airport located approximately 11.6 km away.
  • Estimated Travel Time: The travel time from Istanbul Airport (IST) to the headquarters is approximately 30-45 minutes by car, depending on traffic.
  • Available Transport: Travelers have several transportation options from the airport, including the M11 Gayrettepe-Istanbul Airport metro line for direct access to the city, Havaist shuttle buses offering frequent service to key areas, and IETT public buses connecting various parts of the city. Additionally, taxis and private car services are available 24/7 outside the terminal, providing convenient, direct transportation to the headquarters.
  • Travel Convenience – The corporate office is well-connected to major airport roads and city routes, making it easily accessible for travelers arriving from the airport or different parts of Istanbul.

Contacting Turkish Airlines Headquarters

The Turkish Airlines Headquarters serves as the airline’s main office where official administrative and operational matters are managed. From this hub, the airline manages communication related to company operations, partnerships, and other corporate inquiries.

Travelers seeking official airline information or wishing to contact the head office can use the Turkish Airlines Headquarters phone number (+90 212 463 63 63) or other available communication channels that need special attention.

Turkish Airlines Executive Customer Service Contacts

Passengers who require additional assistance with travel concerns can contact the Turkish Airlines Executive Customer Service Team listed below. The team reviews, handles escalated requests, and provides guidance for travel-related matters.   

NameDepartmentContact Details Office AddressPurpose
Bilal EkşiCEO & Deputy ChairmanEmail: bilaleksi@thy.comTurkish Airlines Headquarters, Istanbul, Türkiye
Executive leadership escalated concerns.
Customer Service Team24/7 Global Support+90 212 463 63 63
+90-850-333-0849
Turkish Airlines Headquarters, Istanbul, TürkiyePassenger complaints, feedback, and service-related concerns. 
Customer Service (USA/Canada)Regional SupportEmail: customer@thy.com
+1 800 874 8875
Turkish Airlines North America OfficeAssistance for North Regional passengers


Conclusion

The Turkish Airlines headquarters serves as the central management center for the airline’s global operations, planning, and strategic decisions. From this location, key departments oversee corporate communication, operational regulations, and service standards that maintain the airline’s worldwide network.

Flyers looking for official airline information, corporate contacts, and administrative assistance can refer to the headquarters contact details provided above. These resources help direct inquiries to the appropriate department within Turkish Airlines.

FAQs

Where is the headquarters of Turkish Airlines located?

Turkish Airlines is located in the General Management Building at Ataturk Airport, Yesilkoy, 34149 Istanbul, Türkiye.

How can I reach the Turkish Airlines Head Office?

Passengers can contact the Turkish Airlines Head Office in Istanbul mainly through its official help center on the website or by calling. Support is also available via WhatsApp and their 24-hour call center.

Does Turkish Airlines headquarters handle international airline operations?

Yes, strategic planning, corporate decisions, and global operational coordination are managed from the headquarters.

Can passengers contact the Turkish Airlines Corporate Office for travel issues?

Yes, passengers are generally advised to contact the airline’s customer service team first, but corporate inquiries may be directed to the head office.

What type of inquiry can be directed to the Turkish Airlines Head Office?

The headquarters handles corporate inquiries, including company information, partnerships, executive contacts, and official communications.