Cathay Pacific Shanghai Office in China

Cathay Pacific maintains an operational presence in Shanghai to assist passengers with travel planning and airline-related queries. In a busy travel city like Shanghai, where international and domestic flights run throughout the day, having access to a local airline office can make trip planning much easier and more convenient. 

The Cathay Pacific Shanghai Office in China provides passengers with a place to resolve travel concerns, understand airline procedures, and get accurate information, and also assists them through digital means as well as directly from the office.

Overview: Cathay Pacific Shanghai Office

The Cathay Pacific Shanghai Office in China serves as a local contact point for travelers flying to and from China. It provides passengers with a more straightforward and easily accessible way to engage with the airline’s services, especially for those who prefer face-to-face interaction over digital methods. 

Travelers can visit the office at 138 Huaihai Rd (M), 淮海路东段 Lu Wan Qu, Shanghai, China, 200021 to obtain detailed information and make their journey more convenient.

Cathay Pacific Airlines Toronto Office Address138 Huaihai Rd (M), 淮海路东段 Lu Wan Qu, Shanghai, China, 200021
Cathay Pacific Airlines Toronto Office Contact Number
Working hours/ DaysMonday – Friday,  08:30-17:00
Official Websitehttps://www.cathaypacific.com/
Online Check-inhttps://www.cathaypacific.com/cx/en_IN/faqs/check-in/online-check-in.html
Flight Bookinghttps://www.cathaypacific.com/cx/en_IN/faqs/flight-booking.html
Baggagehttps://flights.cathaypacific.com/en_IN/baggage.html

Social Media Handles of Cathay Pacific Airlines

Cathay Pacific Shanghai Office: Key Amenities

The Cathay Pacific Shanghai Office offers various services such as reservations, seat cancellations, baggage weight limits, visa inquiries, and ticket changes, helping travelers stay informed and prepared before their flights.

For quick or last-minute help, passengers can contact the Cathay Pacific Shanghai number at 400 069 6026 or visit in person for more details. A few common services are listed below:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport/ Flight Wifi
Valet ParkingVisa on ArrivalOnline Check-in

Cathay Pacific Shanghai Airport Office Details

Cathay Pacific mainly operates from Shanghai Pudong International Airport (PVG) Terminal 2, Island D. Passengers can also depart from Shanghai Hongqiao International Airport (SHA) Terminal 1, Building A, Island A, where they can handle check-in, baggage drop-off, and document verification prior to boarding. 

It is always a good idea to check terminal details in advance to avoid confusion and ensure a smooth airport process. Relevant airport details are provided below for clarity:

Airport NameShanghai Pudong International Airport
Airport CodePVG
Address4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Contact Number+86 21 96990

Cathay Pacific Headquarters Details 

The main hub for overseeing key decisions and internal procedures is the Cathay Pacific Headquarters, located in Lantau, Hong Kong. This site is home to several departments that manage financial planning, partnerships, scheduling, and onboarding service standards. For official correspondence and higher-level queries, the corporate office is crucial..

  • Cathay Pacific Airlines Headquarters Address: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong, Hong Kong International Airport
  • Cathay Pacific Airlines Headquarters Contact /Phone Number: 000 800 050 2163

Fleet Information of Cathay Pacific

Cathay Pacific operates a modern fleet of more than 170 aircraft, primarily using Airbus A321neo, A330, A350, and Boeing 777, with 20 Boeing 747s in its cargo division. 

Every aircraft undergoes rigorous safety checks through regular evaluations and inspections, ensuring reliability for regional and long-haul flights. Details of the current fleet are provided below.

AircraftIn service
Airbus A321neo16
Airbus A330-30043
Airbus A330-900
Airbus A350-90030
Airbus A350-100018
Boeing 777-30017
Boeing 777-300ER35
Boeing 777-9
Cathay Cargo fleet
Airbus A350F
Boeing 747-400ERF6
Boeing 747-8F14
Total179

Cathay Pacific Shanghai Office Map

To easily locate the Cathay Pacific Shanghai Office, passengers can use the map below to view its exact location, nearby landmarks, and nearby highways.

Taking a quick look at the map before heading out can help one choose the best route and vehicle, and estimate travel time, making reaching the office feel more comfortable.

Conclusion 

The Cathay Pacific Shanghai Office in China is a reliable hub for making travel arrangements and delivering important airline information. It provides information on bookings and ticket revisions, as well as airport regulations, to ensure smooth, organized operations. Whether answering basic concerns or more sophisticated inquiries, the office provides useful information to keep passengers aware before their visits.

FAQs

Where is the Cathay Pacific Shanghai Office located?

The office is at 138 Huaihai Road, Lu Wan Qu, Shanghai 200021, China.

What are the working hours of the Cathay Pacific Shanghai office?

A toll-free hotline (10800-852-1888) operates daily from 7 AM to 11 PM. Check-in counters at Shanghai Pudong Airport (T2) open 180 minutes before departure and close 60 minutes prior.

What is the contact number of the Cathay Pacific Shanghai Office?

For assistance, contact the main customer service line at 400 069 6026.

Can I book or modify my ticket at the Office?

Visit the office to book new tickets or modify reservations, like changing dates, routes, or canceling, based on fare type.

Can I request special travel at the Office?

Yes, you can arrange special requirements, such as wheelchair access, assistance, medical needs, or meal preferences, by visiting the office.