Travelers flying with Etihad Airways through Sri Lanka can get access to a range of flight services at the Etihad Airways City Sales Office in Colombo. Located at the heart of an industrial area, the office assists with bookings, cancellations, loyalty program inquiries, and general airport regulations.
As the national carrier of the UAE, this airline connects Colombo to Abu Dhabi and beyond to major destinations. The office provides all the essential details needed to make the journey easier and more confident.
Etihad Airways City Sales Office in Colombo: Overview
The Etihad Airways City Sales Office in Colombo is located at 5VFP+9CW, Canada Friendship Rd, Katunayake 11450, Sri Lanka. Passengers who may need assistance with their trip plans can approach the airport counter to obtain information on ticket verification, check-in, and luggage claims before boarding. Details related to the office are mentioned below.
| Etihad Airways Colombo Office Address | 5VFP+9CW, Canada Friendship Rd, Katunayake 11450, Sri Lanka |
| Etihad Airways Colombo Office Contact Number | +94112265826 |
| Working hours/ Days | Monday – Friday, 9 am–5 pm |
| Official Website | https://www.etihad.com/ |
| Online Check-in | https://www.etihad.com/en-in/manage/check-in |
| Flight Status | https://www.etihad.com/en-in/manage/flight-status |
| Baggage | https://www.etihad.com/en/help/baggage-information |
Social Media Handles of Etihad Airways
- Facebook: https://www.facebook.com/etihad
- Twitter: https://x.com/etihad
- Instagram: https://www.instagram.com/etihad/#
- Youtube: https://www.youtube.com/EtihadAirways
- Linkedin: https://www.linkedin.com/company/etihadairways
Services: Etihad Airways City Sales Office in Colombo
Passengers can contact the Etihad Airways City Sales Office in Colombo to make their journey smoother. The office’s knowledgeable staff assists travelers with reservations, seat selections, ticket changes, visa information, and required documentation before departure.
Assistance is available at the City Sales Office Contact Number, +94112265826, for immediate clarification. Some common amenities are listed below:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport/ Flight Wifi |
| Valet Parking | Visa on Arrival | Online Check-in |
Etihad Airways Colombo Airport Office Information
Passengers flying with Etihad Airways from Colombo usually depart from Bandaranaike International Airport (CMB). Before their trip, travelers should review essential airport details and prepare efficiently for departure. Flyers can plan their arrival, complete check-in, and avoid last-minute uncertainty by reviewing the important information provided here.
| Name | Colombo Bandaranaike International Airport |
| Airport Code | CMB |
| Etihad Airways Colombo Terminal | Main Terminal |
| Address | Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka |
| Contact Number | +94 112 264 444 |
Etihad Airways Headquarters Details
The Etihad Airways Headquarters, located at the center of the airline’s global network, oversees numerous operational and onboard service functions for its international flights. It handles planning, coordination, marketing, finances, and overall company management to ensure the consistency of the airline’s international services.
For passengers looking for official contact information or corporate details, the relevant information is provided below.
- Etihad Airways Headquarters Address: New Airport Road, Abu Dhabi, United Arab Emirates, 35566
- Etihad Airways Headquarters Contact /Phone Number: +971 600 555 666
Etihad Airways Fleet Information
Etihad Airways uses a fleet of narrow-body and wide-body aircraft from five families, selected based on travel distance, passenger capacity, and operational needs. Some flights serve shorter regional routes, while others facilitate long-haul international trips. For smooth operations, the airline conducts regular inspections and maintenance on its aircraft. The current fleet is listed below:
| Aircraft | In service |
| Airbus A320-200 | 16 |
| Airbus A320neo | 1 |
| Airbus A321-200 | 9 |
| Airbus A321neo | 6 |
| Airbus A321LR | 10 |
| Airbus A330-900 | — |
| Airbus A350-1000 | 10 |
| Airbus A380-800 | 7 |
| Boeing 777-300ER | 9 |
| Boeing 777-9 | — |
| Boeing 787-9 | 37 |
| Boeing 787-10 | 10 |
| Etihad Cargo fleet | |
| Airbus A350F | — |
| Boeing 777F | 6 |
| Total | 121 |
Map to Reach Etihad Airways City Sales Office in Colombo
Locate the Etihad Airways City Sales Office in Colombo precisely on the map below. This helps passengers recognize nearby streets, areas, landmarks, and directions in advance. By consulting the map, visitors can select the best route and transportation options to reach the office easily and without confusion.
Conclusion
In conclusion, travelers in Sri Lanka can rely on the Etihad Airways City Sales Office in Colombo for professional assistance and accurate information on airport procedures, airline rules, reservations, cancellations, and the latest travel updates. Passengers can contact the office directly or through the available communication channels to receive organized, reliable help before their scheduled trip.
FAQs
The airport counter at 5VFP+9CW, Canada Friendship Rd, Katunayake 11450, Sri Lanka is available for urgent inquiries.
The office generally operates during standard business hours, typically Monday through Friday, 9:00 AM to 5:00 PM, and Saturday mornings, though specific hours may vary.
Passengers may contact the office at +94112265826 for assistance both before and after their flight.
Yes, passengers can request assistance from the office with routes, flight connections, and travel planning options.
Yes, travelers can contact the office to get information on how to report and track lost baggage.
